Stop little problems from becoming big problems.
At the close of every JennyGram check-in, listeners are prompted to press #2 if they have any questions or concerns. You’ll receive an immediate email report after each daily campaign: who answered, who didn’t, and who needs a call-back.
When a patient or client presses #2, they will be informed their call-back request has been received, and that your agency will return their call as soon as possible. They will also be instructed to hang up and dial 9-1-1 if they are having a medical emergency.
How many times have you asked a patient or client, “Why didn’t you call us sooner?” JennyGram gives your charges the opportunity to reach out every single day. Avoid hospitalizations, ER visits, and family crisis…solve little issues before they can become big problems.